Can I give other people in my office access to EyeDock PM?

Yes! EyeDock PM supports multi-user access, allowing you to grant team members access to the platform. This enables your office staff to collaboratively manage inventory, create quotes, and apply rebates.

Can I create quotes for private label lenses?

Absolutely. EyeDock PM is flexible enough to handle private-label lenses. You can add these lenses to your inventory and generate quotes just like you would for branded lenses.

Can I incorporate manufacturer rebates into my contact lens price calculations?

Yes, manufacturer rebates can be seamlessly integrated into your contact lens price calculations. Simply click the “Add Rebate” button in the price quote calculation panel to apply rebates for full or partial supplies.

If a rebate hasn’t been created yet, you can either enter a manual rebate amount or create a new rebate directly in EyeDock PM. For detailed instructions, visit our Managing Rebates page to learn how to set up and organize rebates, or check out the Using Rebates page for guidance on applying them during price calculations.

Can I help my patient compare the prices of different lens brands?

Yes, EyeDock PM makes it simple to compare prices across different lens brands and identify the best fit for your patient’s needs and budget. This can be done within a CL price quote calculation by clicking the "Add Tab" button at the top of the page.

I use lenses from smaller manufacturers (not Alcon, J&J, B&L, or CooperVision). Can I generate quotes for those lenses too?

Definitely! EyeDock PM allows you to create quotes for lenses from any manufacturer, including smaller or lesser-known brands. You can add these lenses to your inventory and manage them just like any other product.

How is this website EyeDock PM (practice.eyedock.com) different from eyedock.com?

While eyedock.com focuses on providing clinical tools and resources for eye care professionals, practice.eyedock.com is tailored specifically for managing your practice’s contact lens inventory, pricing, and quotes. It’s designed to streamline the administrative side of your practice.

My practice has multiple locations. Can I generate quotes for my locations but keep the prices the same?

Yes, EyeDock PM supports practices with multiple locations. You can generate quotes for each location while maintaining consistent pricing across all of them, ensuring uniformity for your patients.

Why can’t I print a contact lens price quote in my browser?

If you’re unable to print a contact lens price quote, it’s likely because your browser is blocking popups, which prevents the printable document from opening in a new tab. This is a common issue with certain browser settings, but it can be easily fixed by allowing popups for the EyeDock PM website.

Here’s how to enable popups in popular browsers:

• Safari:
  • Go to Safari > Preferences > Websites > Pop-up Windows.
    Find EyeDock PM in the list and set the dropdown menu to Allow.
• Google Chrome:
  • Click the lock icon in the address bar and select Site Settings.
  • Scroll down to Pop-ups and redirects and set it to Allow.
• Mozilla Firefox:
  • Click the shield icon in the address bar and select Turn off Enhanced Tracking Protection for this site.
  • Alternatively, go to Settings > Privacy & Security > Permissions, and add EyeDock PM to the list of allowed sites under Block pop-up windows.
• Microsoft Edge:
  • Click the lock icon in the address bar and select Site Permissions.
  • Scroll down to Pop-ups and redirects and set it to Allow.

Once popups are enabled for EyeDock PM, you should be able to open and print price quotes without any issues.