Support

At EyeDock PM, we’re here to help! Whether you have questions about setting up your account, need assistance with a feature, or want to provide feedback, our team is ready to assist you.

How to Reach Us

If you need support, you can contact us anytime via email:

support@eyedock.com

Our support team will respond to your inquiry as quickly as possible, typically within 1-2 business days.

Frequently Asked Questions (FAQs)

Before reaching out, you may find the answers you’re looking for in our FAQ section. We’ve compiled a list of common questions and solutions to help you get the most out of EyeDock PM.

Need Help with These Topics?

Here are some of the most common reasons users contact us:

• Account Setup and Login Issues: Trouble creating an account or accessing your dashboard? We’re here to help.
• Pricing and Inventory Management: Questions about setting up your contact lens inventory or configuring pricing formulas? Let us guide you through the process.
• Billing and Subscription: Need help with your subscription plan, payment details, or invoices? Our team can assist you.
• Technical Support: Encountering a bug or technical issue? Let us know so we can resolve it promptly.
• Feedback and Suggestions: We value your input! If you have ideas for new features or improvements, we’d love to hear from you.

Stay Connected

For updates, tips, and announcements, follow us on social media or check out our blog. We’re constantly working to improve EyeDock PM and provide you with the best tools for your practice.

Thank you for choosing EyeDock PM! We’re committed to supporting you and your practice every step of the way.